Free SF Express Cold Chain Express* (a temperature-controlled service for ambient products, ensuring proper transport conditions) for total net purchase at HK$500 or above.
*Not applicable for Remote/Restricted area surcharge
For orders below HK$500, Standard delivery fee HK$50 will be charged.
Remote/Restricted area extra surcharge is HK$50.

The order will be delivered within 2 to 3 working days upon order confirmation or selected dispatch date, excluding Saturdays, Sundays, and public holidays

Important Notes:

• The delivery date can be adjusted through the SF Hong Kong app if needed.
• This service is point-to-point delivery; if you cannot receive the products immediately (e.g., left on a lobby), it might melt in hot weather.

In case of disputes, the decision of Venchi Hong Kong Limited shall be final and binding.

我們將盡最大努力履行通過在線訂購服務提交的訂單，但如果 Venchi Hong Kong 出於任何原因拒絕履行訂單，或因產品出現不可預見的轉變，或因缺乏某產品或材料而不能供應訂單內部分或全部食品，則Venchi Hong Kong不須向任何人士負責。 Venchi Hong Kong 只會只會送貨至港島、九龍和新界及網站指定的地區，服務範圍會不定期修訂。送貨到指定地址可能會收取額外費用（有關詳細信息，請參閱網站）。 Venchi Hong Kong 並無聲明可以送貨至香港特別行政區所有地點。 當黑色暴雨或八號或以上颱風訊號懸掛時，派送服務將暫停。 一旦訂單已交付並按時付款，所有訂單將被視為已完成。

Delivery service is not applicable for below areas:

Islands Districts / Lo Wu / Mai Po
Man Kam To / Ta Kwu Ling / Restricted AreaAdditional surcharge applies for below Remote/Restricted areas.Deep Water Bay / Discovery Bay / HK International Airport
Lau Fau Shan / Lung Kwu Tan / Ma Wan / Repulse Bay
Sai Kung / Sha Tau Kok / Shek O / Stanley / Tai Mei Tuk / Tung Chung

Delivery will be suspended when a black rainstorm or typhoon signal No.8 or higher is hoisted.
All orders shall be deemed completed once the order has been delivered and duly paid for.